Email

Getting an OSHKI E-Mail Address

OSHKI offers an e-mail system for its students, faculty and staff. Students are given an e-mail address at the start of their program of study. Faculty and staff are given an e-mail address at the start of their employment.

The format of an OSHKI e-mail address is:

Name: Jane Doe
E-mail address: jane.doe@oshki.ca

Your OSHKI e-mail account is to be used for OSHKI-related communication while studying or working at OSHKI.  Your e-mail account will remain active for the entire duration of studies at OSHKI.

Accessing and Checking E-Mail

Users can read messages sent to their OSHKI e-mail address using the OSHKI Webmail facility or an e-mail client program such as Microsoft Outlook.

  • Webmail - all users with an OSHKI e-mail address can check their e-mail through Webmail as follows:
  1. Visit the Webmail facility.
  2. Type-in your network userid.
  3. Type-in your network password.
  4. Click the 'Log On' button.
  5. Click the subject of the message to open it.
  6. To exit Webmail, click the 'Log Off' button.
  • Microsoft Outlook - is the OSHKI supported e-mail program.  Faculty and staff must use MS Outlook to access their e-mail from office computers as follows:
  1. Logon to your office computer (the Systems Administrator has already installed and configured MS Outlook on your office computer).
  2. Launch Microsoft Outlook.
  3. MS Outlook will automatically check for new messages and store them in your Inbox folder.
  4. Click the message(s) to read.
  5. To exit MS Outlook, close the program.

Spam E-mail

The OSHKI e-mail system automatically filters out unwanted junk e-mail or spam from known spammers.  The spam filter will not deliver spam messages to the recipient's mailbox.  Occasionally, a junk e-mail will get through the filter and will be stored in either the recipient's Inbox or Junk E-mail folder.  Simply delete the message.

The spam filter may occasionally classify a legitimate and potentially important message as 'spam' due to certain key words (e.g., pills) found in the subject or body of the message.  If you did not receive an expected e-mail (and you confirmed it was sent by the sender) then please contact the Help Desk for further assistance.

E-mail Directory

The OSHKI e-mail system maintains an e-mail directory of all students, faculty and staff.  You can view the directory as follows:

  1. Visit the Webmail facility or launch Microsoft Outlook.
  2. Click the 'New Message' button.
  3. Click the 'To...' button.
  4. Browse the list of users.
  5. To select a user, either highlight the user's name (if using Outlook) or put a check mark beside the user's name (if using Webmail), and then click the 'To ->' button.
  6. You should now see the user's name placed in the 'To:' field of your message.
  7. Continue creating and sending your message.

Frequently Asked Questions

  1. I can't access the OSHKI Webmail system.  Error 403: Access is denied.
  2. I can't logon.  The user name or password entered is not valid.
  3. I forgot my OSHKI e-mail address.
  4. I forgot my user name and/or password.
  5. Can I use my personal e-mail address (e.g., Hotmail, Gmail, K-Net, etc.) for communicating with faculty and staff?
  6. How do I attach a file to an e-mail?
  7. Is there a size limit on messages?

I can't access the OSHKI Webmail system.  Error 403: Access is denied.

In order to access the OSHKI Webmail system you must specify and use a secured connection.  To do this, you simply enter a trailing 's' after 'http' when entering the website address of the Webmail system.

Don't use: http://owa.oshki.ca/owa (unsecured connection)

Do use: https://owa.oshki.ca/owa (secured connection)

Alternatively, you can go to the OSHKI website and click on the Webmail link at the top of the page.

I can't logon.  The user name or password entered is not valid.

Your e-mail user name is the same as your network userid.  Remember to use lower-case letters.

Your e-mail password is the same as your network password.  Remember to use capital 'O' followed by lower-case letters.

To learn more about your network userid and password visit the Accounts support page.

I forgot my OSHKI e-mail address.

Your OSHKI e-mail address is as follows:

E-mail address: firstname.lastname@oshki.ca

To learn more about your network userid visit the Accounts support page.

I forgot my user name and/or password.

Contact the Help Desk to obtain your user name and password.

Can I use my personal e-mail address (e.g., Hotmail, Gmail, K-Net, etc.) for communicating with faculty and staff?

You are advised to use your OSHKI e-mail address because all the information systems at OSHKI make use of OSHKI e-mail addresses.  This includes the Contact North Centra system.

How do I attach a file to an e-mail?

  • Webmail:
  1. Click the 'New Message' button.
  2. Click the 'Paperclip (Attach File)' button.
  3. Click the 'Browse' button.
  4. Open a file.
  5. Click the 'Attach' button.
  6. Click the 'Done' button.
  • Microsoft Outlook:
  1. Click the 'New Message' button.
  2. Click the 'Paperclip (Attach File)' button.
  3. Insert a file.

Is there a size limit on messages?

Yes. You are limited to sending and receiving messages up to 10 MB in size.